Appels d'offres publiés
Page 1 / 5Consulting Services for the Design, Piloting, Implementation and Scale-Up of the…
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP) REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) COUNTRY: Zambia NAME OF PROJECT: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consulting Services for the Design, Piloting, Implementation and Scale-Up of the Digital Ambassadors Program (DAP) Reference No.: ZM-SZ-554960-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for Consulting Services for the Design, Piloting, Implementation and Scale-Up of the Digital Ambassadors Program (DAP). Objectives of the assignment The overall objective of this consultancy is to design, pilot, and prepare for scale-up of a national and inclusive approach to digital literacy and online-safety competencies among underserved Zambians, across a range of core services. This will include exploration of the role and design of a Digital Ambassadors Program and Digital Transformation Center network, as well as other potential alternatives for scaling of digital literacy, based on exploration of the needs, conditions and resources of different groups of Zambians. This will include exploration of options for financial sustainability over the long term. Capacity building and transfer of knowledge are integral, cross-cutting objectives of this assignment. The Scope of services The Scope of services shall include undertaking the full set of tasks described below. The scope is organized in five (5) work streams. i. Work Stream A - DAP Model Refinement and Institutional Framework; ii. Work Stream B - Digital Literacy Curriculum and Training Package; iii. Work Stream C - DAP Pilot Design, Rollout and Evaluation; iv. Work Stream D - DTC Scale-Up Assessment and Implementation Plan; and v. Work Stream E - Financial Sustainability Model and Bidding Documents. Invitation to eligible Consulting Firms The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services. The selection criteria include: i. Core business of the firm(s) and years in business. ii. Relevant experience which should specifically include the following: The Consultant shall demonstrate the following minimum firm-level experience, evidenced by contracts signed within the last ten (10) years. Each reference assignment or certificate of completion for similar works must be supported by client contact details and be verifiable. # Specific Experience Requirement Minimum Number of Assignments E1 Design and/or implementation of institutional reviews and assessment of programs targeting underserved populations (women, youth, elderly, PwDs, rural), each of value not less than US$300,000 USD or equivalent. For ongoing assignments, the contract must have achieved at least 70% or more completion at the time of proposal submission. At least three (3) assignments E2 Development of skills, curricula, training manuals, and facilitator guides in various sectors adopted by a government, UN agency, or multilateral development bank, with special emphasis on digital and innovation At least two (2) assignments E3 Design of minimum viable interventions, financial sustainability and business models for social impact programs and/or PPPs. At least one (1) assignment E4 Work in the innovation to scale continuum and leadership organizational change At least two (2) assignments E5 Satisfactory experience working directly with government, UN agency, multilateral development banks and donors, including knowledge of bidding documents from World Bank. At least two (2) assignments E6 Assignments in sub-Saharan Africa, of which at least one (1) in a low- or lower-middle-income country At least three (3) assignments E7 Monitoring and Evaluation (M&E) framework design for skills or education programs, with sex- and disability-disaggregated indicators At least one (1) assignment iii. Technical and Managerial capability of the firm(s) (Provide only the structure of the organization and CVs of the Directors or Principals of the firm. Do not provide CVs of the Experts). Key Experts will not be evaluated at the short-listing stage. The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, 3.17 and 3.20 of the World Bank’s “Procurement Regulations for IPF Borrowers – 7th Edition” dated September 2025 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest and eligibility. Consultants may associate with other firms to enhance their qualifications but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using selection method Quality Cost Based Selection (CQBS) using Open – International market approach as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. The detailed Terms of Reference (TOR) for the assignment can be accessed from the following link: https://www.szi.gov.zm and can also be obtained following written request to the emails indicated below. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below (in person) or electronically submitted via the following link: [email protected] with copy to [email protected] by Wednesday, 1st July, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Pre-purchase of Bulk Internet for Government
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP Specific Procurement Notice Request for Bids Non-Consulting Services (Single Stage – Two Envelope) Purchaser: Smart Zambia Institute (SZI) Country: Zambia Name of Project: Digital Zambia Acceleration Project (DZAP) Contract Title: Pre-Purchase of Bulk Dedicated International Bandwidth Capacity for Government: 1) LOT 1: Supply and Delivery of Primary International Internet Capacity (Internet Protocol Transit) for One Government Network 2) LOT 2: Supply and Delivery of Secondary (Redundant) International Internet Capacity (Internet Protocol Transit) for One Government Network Grant No.: P505094 RFB Reference No.: ZM-SZ-547791-NC-RFB Issued on: 20th May, 2026 1. The Government of the Republic of Zambia (GRZ) has received grant financing from the International Development Association of the World Bank towards the cost for the Digital Zambia Acceleration Project (DZAP) and Smart Zambia Institute intends to apply a portion of the proceeds of this financing to eligible payments under the contract for the pre-purchase of internet capacity. For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank’s Disbursement Guidelines for Investment Project Financing, except for those payments, which the contract provides to be made through letter of credit. 2. The Smart Zambia Institute (SZI) now invites sealed Bids from eligible Bidders for the Provision of International Internet Capacity. The services will be delivered nationwide across Zambia. The required Internet capacity is structured into two (2) Lots as follows: 1) LOT 1: Supply and Delivery of Primary International Internet Capacity (Internet Protocol Transit) for One Government Network 2) LOT 2: Supply and Delivery of Secondary (Redundant) International Internet Capacity (Internet Protocol Transit) for One Government Network 3. Bidders may submit proposals for one or both lots; bid evaluation and award will be on individual Lot basis. However, no single bidder will be awarded more than one lot, in order to preserve route diversity. 4. Bids from service providers with equivalent licenses in other jurisdictions are also eligible, provided that, if selected, they commit to obtaining the requisite license in Zambia and comply with all applicable regulatory requirements. 5. Bidding will be conducted through international competitive procurement using a Request for Bids (RFB) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025” (“Procurement Regulations”) and is open to all eligible Bidders as defined in the Procurement Regulations. 6. Interested eligible bidders may obtain further information from Smart Zambia Institute, office of the Head - Procurement & Supplies Unit (PSU) and inspect the proposal Documents at the address given at the end of this RFP below from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours daily from Monday to Friday. Inspection of bids may also be made by examining of the copy of the Bid Document which is available on the Free Access Website Portal for Smart Zambia using the following link: https://www.szi.gov.zm. Official Bids to be used in preparation and submission of official bids may be obtained as provided in paragraph 8 below. 7. Bids will be evaluated in accordance with the evaluation process set out in the bidding documents. The following weightings apply equally for each Lot; for Rated Criteria (including technical and non-price factors): 20% in compliance with the mandatory requirements for Rated Criteria in the Procurement Regulations, and for Bid Cost: 80%. These weightings are already reflected in the RFP. 8. The Request for Bids (RFB) document in English Language may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a non-refundable fee of Zambian Kwacha One Thousand (ZMW 1,000.00) or its equivalent in a freely convertible currency. The method of payment will be Bank / electronic transfer or Bank Certified Cheque Foreign bidders will be required to pay an extra amount to cover shipment. This is because the official document is a hard copy. For convenience only, RFB documents is available and can be downloaded for viewing purposes from the following Websites; www.szi.gov.zm.For convenience of preparation of bids, the RFB document will on request be sent by email to interested bidders upon sending proof of payment. Account Name: SMART ZAMBIA e-GOVERNMENT DIVISION Account Number: 5733219300210 Bank Name: Zambia National Commercial Bank Bank Address: Government Complex, P.O. Box 30097, Lusaka SWIFT Code: ZNCOZMLU Bank Code: 084 Currency: ZMW 9. Bids must be delivered to the address below on or before Thursday, 2nd July 2026, at 10:00 am local time. Electronic Bidding will not be permitted. Late Bids will be rejected. The bids must be submitted on an individual Lot basis, and for each Lot, two (2) sealed, clearly marked envelopes reading Technical Proposal and another marked Financial Proposal must be submitted. These Two (2) envelopes for each separate Lot will be further placed in an Outer Envelope, indicating the Lot Number, Name of the Procurement and Procurement activity Number and name of the bidder. The outer Bid envelopes marked “ORIGINAL BID”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend, at the address below on Thursday, 2nd July 2026, at 10:00 am local time. All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Employer until the second public Bid opening. 10. All Proposals for each Lot must be accompanied by a separate Bid-Securing Declaration in the format provided in the RFB document in Section IV – Bidding Forms. 11. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful bidder’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as included in the bidding document. 12. The address(es) referred to above is (are): (a) Address for Inspection, seeking clarifications or information on the Bidding Documents The Head - Procurement and Supplies Unit Smart Zambia Institute ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue P.O. Box 31998 Lusaka - Zambia E-Mail: [email protected] (b) Address for Bid Submission The National Coordinator ICCC Office Suite Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. (c) Address for Bid Opening SZI Board room ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue Lusaka - Zambia
Consultancy Services to Conduct an End-Term Evaluation of the e-Government Plan …
REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy Services to Conduct the End-term Evaluation of the e-Government Plan (2023–2026) and Develop the Zambia National Digital Strategy 2027–2031 Reference No.: ZM-SZ-531014-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services to Conduct the End-term Evaluation of the e-Government Plan (2023–2026) and Develop the Zambia National Digital Strategy 2027–2031. The scope of the consulting services (“the Services”) involves providing SMART Zambia Institute with a comprehensive, evidence-based assessment of the implementation performance and outcomes of the National e-Government Plan (2023–2026), and to formulate a forward-looking, actionable successor Zambia National Digital Strategy (2027–2031) that accelerates Zambia's digital transformation, promotes interoperability, strengthens Digital Public Infrastructure, and advances citizen-centric public service delivery. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 30th April, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Implementation and Roll-out of a Digital Public Infrastructure for Digital Authe…
Specific Procurement Notice Request for Proposal Information Systems (Without Prequalification) Purchaser: Smart Zambia Institute Project: Digital Zambia Acceleration Project Contract title: Implementation and Roll-out of a Digital Public Infrastructure for Digital Authentication and Verification Country: Zambia Loan No./Credit No./ Grant No.: P505094 RFP No: ZM-SZ-531017-NC-RFP Issued on: 26th March, 2026 The Government of the Republic of Zambia (GRZ) has received financing from the International Development Association of the World Bank towards the cost for Digital Official Use Only Zambia Acceleration Project (DZAP) and Smart Zambia Institute intends to apply a portion of the proceeds of this financing to eligible payments under the contract for which this Request for Proposals is issued. For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank’s Disbursement Guidelines for Investment Project Financing, except for those payments, which the contract provides to be made through letter of credit. The Smart Zambia Institute now invites sealed Proposals from eligible Proposers for the Implementation and Roll-out of a Digital Public Infrastructure for Digital Authentication and Verification. The procurement will be conducted through international competitive procurement using Request for Proposals (RFP) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers- Procurement in Investment Projects Financing” of July 2016 - 5th edition revised September 2025 and is open to all eligible Proposers. Proposers may obtain further information from Smart Zambia Institute, office of the Head - Procurement & Supplies Unit (PSU) and inspect the proposal Documents at the address given at the end of this RFP below from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours daily from Monday to Friday. The request for proposal document in English Language may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a non-refundable fee of Zambian Kwacha One Thousand (ZMW 1,000.00). The method of payment will be bank transfer or Bank Certified cheque. The document will be made available upon proof of payment. A receipt of payment should be included with the proposal submission. Zambia National Commercial Bank Account: 5733219300210 Beneficiary: Smart Zambia eGovernment Division Proposals must be delivered to the address below on or before the 30th of April 2026 at 10:00 hours local time. Electronic submission will NOT be permitted. Late Bids will be rejected. The outer Proposal envelopes marked “ORIGINAL PROPOSAL”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Proposers’ designated representatives and anyone who chooses to attend, address below on the 30thApril, 2026 at 10:00 hours local time. All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Purchaser until the second public Proposal opening. All Proposals must be accompanied by a Proposal-Securing Declaration. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful Proposer’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as included in the request for proposal document. The address (es) referred to above is (are): (a) Address for Inspection of Bidding Documents The Head - Procurement and Supplies Unit Smart Zambia Institute ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue P.O. Box 31998 Lusaka - Zambia E-Mail : [email protected] (b) Address for Bid Submission The National Coordinator ICCC Office Suite Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. (c) Address for Bid Opening SZI Board room ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue Lusaka - Zambia
Expansion and Rollout of the Executive Dashboard
Specific Procurement Notice Request for Proposal Information Systems (Without Prequalification) Purchaser: Smart Zambia Institute Project: Digital Zambia Acceleration Project Contract title: Expansion and Rollout of the Executive Dashboard Country: Zambia Loan No./Credit No./ Grant No.: P505094 RFP No: ZM-SZ-531016-CS-QCBS Issued on: 5th March, 2025 The Government of the Republic of Zambia (GRZ) has received financing from the International Development Association of the World Bank towards the cost for Digital Official Use Only Zambia Acceleration Project (DZAP) and Smart Zambia Institute intends to apply a portion of the proceeds of this financing to eligible payments under the contract for which this Request for Proposals is issued. For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank’s Disbursement Guidelines for Investment Project Financing, except for those payments, which the contract provides to be made through letter of credit. The Smart Zambia Institute now invites sealed Proposals from eligible Proposers for the Expansion and Rollout of the Executive Dashboard. The procurement will be conducted through international competitive procurement using Request for Proposals (RFP) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers- Procurement in Investment Projects Financing” of July 2016 - 5th edition revised September 2025 and is open to all eligible Proposers. Proposers may obtain further information from Smart Zambia Institute, office of the Head - Procurement & Supplies Unit (PSU) and inspect the proposal Documents at the address given at the end of this RFP below from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours daily from Monday to Friday. The request for proposal document in English Language may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a non-refundable fee of Zambian Kwacha One Thousand (ZMW 1,000.00). The method of payment will be cash, transfer or Bank Certified check. The document will be made available upon proof of payment. A receipt of payment should be included with the proposal submission. Proposals must be delivered to the address below on or before the 3rd of April 2026 at 10:00 hours local time. Electronic submission will NOT be permitted. Late Bids will be rejected. The outer Proposal envelopes marked “ORIGINAL PROPOSAL”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Proposers’ designated representatives and anyone who chooses to attend, address below on the 3rd April, 2026 at 10:00 hours local time. All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Purchaser until the second public Proposal opening. All Proposals must be accompanied by a Proposal-Securing Declaration. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful Proposer’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as included in the request for proposal document. The address (es) referred to above is (are): (a) Address for Inspection of Bidding Documents The Head - Procurement and Supplies Unit Smart Zambia Institute ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue P.O. Box 31998 Lusaka - Zambia E-Mail : [email protected] (b) Address for Bid Submission The National Coordinator ICCC Office Suite Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. (c) Address for Bid Opening SZI Board room ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue Lusaka - Zambia
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Preparation of the Commercial Transaction Manual for DZAP
DIGITAL ZAMBIA ACCELERATION PROJECT (DZAP REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Country: Zambia Name of Project: The Digital Zambia Acceleration Project (DZAP) Loan No./Credit No./ Grant No.: P505094 Name of Implementing Agency: Smart Zambia Institute (SZI) Assignment Title: Consultancy services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP) Reference No.: ZM-SZ-539204-CS-QCBS Background The Government of the Republic of Zambia (GRZ) has received financing from the World Bank to accelerate countrywide digital transformation through the Digital Zambia Acceleration Project (DZAP) and intends to use part of the proceeds of the credit to accelerate country-wide digital transformation under the Digital Zambia Acceleration Project (DZAP) and intends to apply part of the proceeds for consulting services for preparation of the Commercial Transaction Manual (CTM) for the Digital Zambia Acceleration Project (DZAP). The scope of the consulting services (“the Services”) involves development of a Commercial Transaction Manual (CTM) that can serve as a guide to the tendering mechanisms and the approach of evaluation in awarding subsequent DZAP project funds to the Internet Service Providers (ISP) to commercially deploy and sustain last-mile infrastructure while also attracting matching investments from the private sector. Further, CTM should clearly articulate the most appropriate procurement process, various approaches to be considered on the best practice models for open access networks, potential benefits to the Government, ISPs (including incentives) as well as dispute resolution procedures. The SZI now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services by submitting Expressions of Interest (EOI). Interested Consultants should submit EOI complete with information demonstrating that they have the required qualifications and relevant experience to perform the required Services (historical information and support documents such as brochures, description of similar assignments, experience in similar conditions, general qualifications and number, names and positions of key staff (at this stage only those of the Directors and Principles of the firm should be submitted. Details of key staff that may potentially be proposed in future if the firm is shortlisted and invited to prepare and submit a proposal should not be submitted at this EOI and Short List Stage). Consultants may associate with other firms to enhance their qualifications and experience. In doing so, the Consultants should indicate clearly the type of association – that is, if the association is in the form of a joint venture (JV) and / or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture will be required to submit a joint venture agreement and the firms forming the JV shall be jointly and severally liable for the entire contract, if selected. The firm will be selected using Open International Selection” through Quality Cost Based Selection (CQBS) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025”. Further information can be obtained at the address below during office hours from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours Central African Time (CAT) or by email. Expressions of Interest must be delivered in written form and deposited in the tender box at the address below on or before 24th March, 2026 at 10:00 hours CAT to the address indicated below: The National Coordinator Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. City: Lusaka ZIP Code:10101 Country: Zambia Telephone: +260-211-254478, 253438, 253652, 254599, 254657
Prepurchase of Bulk Internet Capacity for Government
Specific Procurement Notice Request for Bids Non-Consulting Services (Single Stage – Two Envelope) Purchaser: Smart Zambia Institute (SZI) Country: Zambia Name of Project: Digital Zambia Acceleration Project (DZAP) Contract Title: Pre-Purchase of Bulk Dedicated International Bandwidth Capacity for Government: • LOT 1: Supply and Delivery of Primary International Internet Capacity (Internet Protocol Transit) for One Government Network • LOT 2: Supply and Delivery of Secondary (Redundant) International Internet Capacity (Internet Protocol Transit) for One Government Network Grant No.: P505094 RFB Reference No.: ZM-SZ-530995-NC-RFB Issued on: 25th February, 2026 The Government of the Republic of Zambia (GRZ) has received financing from the International Development Association of the World Bank towards the cost for the Digital Zambia Acceleration Project (DZAP) and Smart Zambia Institute intends to apply a portion of the proceeds of this financing to eligible payments under the contract for the pre-purchase of internet capacity. “For this contract, the Borrower shall process the payments using the Direct Payment disbursement method, as defined in the World Bank’s Disbursement Guidelines for Investment Project Financing, except for those payments, which the contract provides to be made through letter of credit.” The Smart Zambia Institute (SZI) now invites sealed Bids from eligible Bidders for the Provision of International Internet Capacity. The services will be delivered nationwide across Zambia. The required Internet capacity is structured into two (2) Lots as follows: • LOT 1: Supply and Delivery of Primary International Internet Capacity (Internet Protocol Transit) for One Government Network • LOT 2: Supply and Delivery of Secondary (Redundant) International Internet Capacity (Internet Protocol Transit) for One Government Network Bidding will be conducted through international competitive procurement using a Request for Bids (RFB) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers - Procurement in Investment Projects Financing” Seventh edition, September 2025” (“Procurement Regulations”) and is open to all eligible Bidders as defined in the Procurement Regulations. Interested eligible bidders may obtain further information from Smart Zambia Institute, office of the Head - Procurement & Supplies Unit (PSU) and inspect the proposal Documents at the address given at the end of this RFP below from 08:00 hours to 13:00 hours and 14:00 hours to 17:00 hours daily from Monday to Friday. Bids will be evaluated in accordance with the evaluation process set out in the bidding documents. The following weightings apply; for Rated Criteria (including technical and non-price factors): 20% in compliance with the mandatory requirements for Rated Criteria in the Procurement Regulations, and for Bid Cost: 80%. These weightings are already reflected in the RFP. The Request for Bids (RFB) document in English Language may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a non-refundable fee of Zambian Kwacha One Thousand (ZMW 1,000.00) or its equivalent in a freely convertible currency. The method of payment will be Bank / electronic transfer or Bank Certified Check Foreign bidders will be required to pay an extra amount to cover shipmen. This is because the official document is a hard copy. For convenience only, RFB document is available and can be downloaded for viewing purposes from the following Websites; www.szi.gov.zm.For convenience of preparation of bids, the RFB document will on request be sent by email to interested bidders upon sending proof of payment. Bids must be delivered to the address below on or before Friday, 27th March, 2026, at 10:00 am local time. Electronic Bidding will not be permitted. Late Bids will be rejected. The outer Bid envelopes marked “ORIGINAL BID”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend, at the address below on Friday, 27th March, 2026, at 10:00 am local time . All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Employer until the second public Bid opening. All Proposals must be accompanied by a Bid-Securing Declaration in the format provided in the RFB document. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful bidder’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as included in the bidding document. The address(es) referred to above is (are): (a) Address for Inspection, seeking clarifications or information on the Bidding Documents The Head - Procurement and Supplies Unit Smart Zambia Institute ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue P.O. Box 31998 Lusaka - Zambia E-Mail : [email protected] (b) Address for Bid Submission The National Coordinator ICCC Office Suite Office of the President, E-Government Division, SMART Zambia Institute, Corner of Nationalist Road and Independence Avenue P.O. Box 31998, Lusaka, ZAMBIA. (c) Address for Bid Opening SZI Board room ICCC Office Suite, 1st Floor, Corner of Nationalist and Independence Avenue Lusaka - Zambia