Appointment of a Service Provider for Licensing, Hosting, Maintenance, Support and Enhancement of Telephony and Analytics Solutions for the Road Ac…

Original title: APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS

Deadline

September 14, 2026

Closing in 5d

Published on August 13, 2026 at 12:00 AMModified on August 18, 2026 at 12:18 AM

Key information

Type: Construction
Location: South Africa
Deadline: September 14, 2026 at 11:00 AM5 days remaining
Estimated Value: Not disclosed
Language of Notice: English

What is this tender about?

Appointment of a Service Provider for Licensing, Hosting, Maintenance, Support and Enhancement of Telephony... is a construction procurement opportunity published by Road Accident Fund in South Africa on August 13, 2026. Bids are open until September 14, 2026 (5 days left). 3 official documents are attached below.

APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS Contact:

Name: Tshiamo Motitswe

Email: Tshiamomo@raf.co.za

Tel: 012-429-5645

What are the key dates?

Publication
August 13, 2026
Bid Submission Deadline
September 14, 2026
5 days remaining
Evaluation & Award
Pending
Contract Signature
Pending

Procuring Entity

Name: Road Accident Fund

Which documents are available?

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