Creation of a grievance redressal platform for a government entity in Jordan — ILO

RFQ/53/2026/ASW/Create a grievance redressal platform for a government entity in Jordan

Request for quotation

Reference:

rfx_5083_ROAS

Beneficiary countries or territories:

Jordan

Registration level:

Basic

Published on:

05-Mar-2026

Deadline on:

29-Mar-2026 11:00 (GMT 1.00)

Description

The primary objective of this assignment is to design, develop, and deploy a user-friendly and efficient electronic grievance handling mechanism within the internal staff system/platform of the entity. This system should streamline the process for submitting, managing, and resolving grievances in a transparent, accountable, and timely manner, in line with best practices in digital public services.