Consultancy for Operationalizing the Grievance Redress Mechanism — Ministry of Youth and Sports of Mozambique (IDA Project E212)

Original title: consultancy Services to Support the Operationalization of the Grievance Redress Mechanism (GRM) and the Action Plan for the Prevention of Risks and Response to GBV, SEA, and SH in the Project Implementation Areas

Deadline

October 15, 2026

Closed

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Published on September 21, 2026 at 12:00 AMModified on September 23, 2026 at 01:01 AM

Key information

Type: Consulting & Studies
Location: Mozambique
Deadline: October 15, 2026 at 12:00 AMClosed
Estimated Value: Not disclosed
Language of Notice: English

What is this tender about?

Consultancy for Operationalizing the Grievance Redress Mechanism — Ministry of Youth and Sports of Mozambique... is a consulting & studies procurement opportunity published by Secretary of State for Youth and Employment in Mozambique on September 21, 2026. Submissions closed on October 15, 2026. 1 official document is attached below.

Conduct awareness-raising campaigns and sessions to prevent and mitigate the risks of GBV/SEA/SH in schools, communities, CBO’s and other organisations, and for the project’s other stakeholders;
To supervise, evaluate and monitor the implementation processes of the CRS and sensitive cases;
Identify, receive and record all complaints and cases of GBV, and refer them to local GBV service providers;
Assist victims with their social reintegration (school, family and community). The detailed Terms of Reference (TOR) for the assignment and further information can be obtained via email at the following address: eagerprocurement@gmail.com The INJ now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are: • A minimum of 6 years’ experience in the implementation and/or strengthening of Grievance Redress Systems, including the design of operational workflows, accessible and inclusive reporting channels, and referral and response mechanisms;
A minimum of 7 years’ experience in managing sensitive cases, ensuring confidentiality and a victim-centred approach, and in the development and implementation of Action Plans for the prevention of and response to GBV/SEA/SH;
At least 7 years’ experience in delivering training and capacity-building for technical teams, implementing partners and stakeholders on GBV/SEA/SH and the functioning of the CRS;
Experience of working with vulnerable communities, including women, girls and other at-risk groups, and the ability to liaise with service providers (health, psychosocial support, legal aid) and institutional referral mechanisms;
Experience in monitoring and evaluation, including defining indicators, data collection and the preparation of technical reports. Key Experts will not be evaluated at the shortlisting stage. The attention of interested Consultants is drawn to Section III, paragraphs, 3.15, 3.19, and 3.20 of the World Bank’s “Procurement Regulations for IPF Borrowers” September 2023 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected. A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Procurement Regulations. Expressions of Interest must be submitted at the address below (in person, or by mail, or by email) before 15h30 (local time) on the October 15th, 2026 with the following description: CONSULTANCY TO SUPPORT THE OPERATIONALIZATION OF THE COMPLAINTS RESOLUTION SYSTEM (CRS) AND THE ACTION PLAN FOR THE PREVENTION OF RISKS AND RESPONSE TO GBV, SEA AND SH IN THE PROJECT’S IMPLEMENTATION AREAS Entity: Ministry of Youth and Sports National Youth Institute Project Management Unit, G/F - Left Address: Av. 10 de Novembro nº 74, Praceta 1196 Place: Maputo City E-mail: eagerprocurement@gmail.com

What are the key dates?

Publication
September 21, 2026
Bid Submission Deadline
October 15, 2026
Evaluation & Award
Pending
Contract Signature
Pending

Procuring Entity

Name: Secretary of State for Youth and Employment
Country: Mozambique
Contact person: Rafique Cassamo
Phone: Create a free account to view

Which documents are available?

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Tender Details
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