Consultancy Services for the Development of Service Taxonomy — Federal Civil Service Commission

REQUEST FOR EXPRESSIONS OF INTEREST

(Consultancy Service – FIRMS SELECTION)

Country: Federal Democratic Republic of Ethiopia

Employer: Federal Civil Service Commission

Project: Governance Modernization to Enhance Efficient Service Delivery Project

Credit No.: 7619 ET

Assignment Title: Development of National Public Service Taxonomy and Service Catalogue System

Reference No. ET-CSC-473603-CS-QCBS

Background

The Government of Ethiopia has launched a comprehensive Public Service and Governance Reform Program built around seven strategic pillars. One of the core pillars, Public Service Improvement, is aimed at enhancing the efficiency, accessibility, transparency, and standardization of public services across government institutions.

To support these reform efforts, the Government has secured financing from the World Bank under the Governance Modernization to Enhance Efficient Service Delivery Project. Part of the proceeds from this financing will be used to procure consulting services for the development of a National Public Service Taxonomy and Service Catalogue System.

Objective

The objective of the assignment is to support the Government of Ethiopia, Federal Civil Service Commission, in designing and implementing a standardized, scalable, and digitally enabled national service taxonomy and catalogue system, applicable across federal and regional institutions.

Terms of Reference (TOR)

The detailed TOR for this assignment is available by contacting the FCSC via the email address provided below or in person at the Commission’s office.

Eligibility and Shortlisting Criteria

Interested suppliers must demonstrate their qualifications and relevant experience. The shortlisting criteria include:

• Core business and number of years in operation
• Relevant experience in similar assignments
• Technical and managerial capacity of the firm
• Experience in Similar Conditions. Conflict of Interest

Attention of interested suppliers is drawn to paragraphs 3.14, 3.16, and 3.17 of the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025 (procurement regulation), which outline the World Bank’s policy on conflict of interest

Associations

Consulting firm may associate with other firms to enhance their qualifications. Associations must be clearly indicated as either joint ventures or sub-consulting services arrangements. In the case of a joint venture, all partners shall be jointly and severally liable for the entire contract if selected.

Selection Method

A consulting firm will be selected in accordance with the consultant’s qualification based Selection (CQBS) method set out in the World Bank Procurement Regulations for IPF Borrowers, Sixth Edition, February 2025.

Submission and Further Information

Further information can be obtained at the address below during office hours: 09:00 AM to 12:30 PM and 1:30 to 5:00 PM Ethiopian Time.

Expressions of interest must be delivered in a written form to the address below (in person, or by e-mail) on or before 5:00PM Ethiopian Time on Jun 12, 2026.

Federal Civil Service Commission (FCSC)

Attn: Selamawit Alem

Bole Road, Behind Addis Ababa Exhibition Centre,

300 Metres Behind Flamingo Restaurant

FCSC Bldg., 5th Floor

Tel: +251 115 549707

E-mail: [email protected]

Addis Ababa, Ethiopia

Fallback Address

Attention: Habtamu Molla, Finance and Procurement Head

Address: Federal Civil Service Commission, Bole Road, Behind Addis Ababa Exhibition Centre,

300 meters behind Flamingo Restaurant

Floor: 5th Floor

Telephone: +251919 979090

Electronic mail address: [email protected]