Consulting Service for the Review and Update of Protocols — Program Implementation Unit, Ministry of Labour, Gender and Social Action, Mozambique

REPUBLIC OF MOZAMBIQUE MINISTRY OF LABOUR, GENDER AND SOCIAL ACTION NATIONAL DIRECTORATE OF GENDER PROGRAM IMPLEMENTATION UNIT (PUI) REQUEST FOR EXPRESSIONS OF INTEREST Grant No IDA E3190 Assignment Title: Consulting Service for the Review and Update of the Protocols of the Multisectoral Integrated Service Mechanism Activity No. MZ-MTGAS- 513882-CS-QCBS The Government of Mozambique (GoM), through the Ministry of Labour, Gender and Social Action (MTGAS), with support from the World Bank (WB), is implementing the Capacity Strengthening Program to Improve the Response to Gender-Based Violence (GBV), called Empodera.

The program aims to improve the capacity of GBV service providers, strengthen the provision of integrated digital services, and increase their use by survivors. The guiding principles for the provision of services to survivors of gender-based violence were established in the Multisectoral Mechanism for Integrated Assistance to Women Survivors of Violence (2012) and in the Regulation on the Organisation and Functioning of Centres for Integrated Assistance to Victims of Domestic and Gender-Based Violence (2020).

Four essential services for GBV response were defined—medical, social, police, and legal—with overall coordination of the mechanism led by the Ministry of Labour, Gender and Social Action (MTGAS). Thus, this consultancy is essential to strengthen the capacity of Government institutions and Civil Society Organizations to deliver comprehensive, integrated, and high-quality GBV response services. The task associated include: • Evaluate the Multisectoral Mechanism for Integrated Assistance to Women Survivors of Violence (MMAI) and Establish Updated Operational Guidelines for its Operation, in Accordance with the Current Legal Framework; • Revise the MMAI Document in accordance with the Results of the Evaluation; • Review and Update MMAI Integrated Service Protocols; • Development And Implementation of a dissemination strategy of the MMAI protocols.

The detailed Terms of Reference (TOR) for the assignment and further information can be obtained via email at the following address: procurementempodera@gmail.com The MTGAS now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. The shortlisting criteria are: • At least 10 years of institutional experience in implementing social programs, or in the case of a consortium, the lead organization must have at least 10 years and partners no less than 5 years of proven activity; • Proven experience (minimum 5 years) in designing, developing, and implementing training and capacity building packages for government technicians and civil society organizations, including participatory methodologies and Training of Trainers (ToT) approaches; • Solid track record in prevention and response to Gender-Based Violence (GBV), Sexual Exploitation and Abuse (SEA), and Sexual Harassment (SH), including protocol design, referral instruments, and psychosocial support; • Experience in implementing large-scale programs (reaching more than 5,000 beneficiaries), with evidence of impact and sustainability • Demonstrate experience in managing large contracts, preferably funded by multilateral agencies or international donors (World Bank, United Nations, European Union, Bilateral Cooperation).

Key Experts will not be evaluated at the shortlisting stage. The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” September 2023 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest. Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy.

In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected. A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Procurement Regulations. Expressions of Interest must be submitted at the address below (in person, or by mail,) before 15h30 (local time) on the February 06th, 2026 with the following description: Consulting Service for the Review and Update of the Protocols of the Multisectoral Integrated Service Mechanism.

Entity: Ministry of Labour, Gender and Social Action Project Implementation Unit Address: Av. Ahmed Sekou Toure nº 908, 3 Floor, Door nº 404 Place: Maputo City E-mail: procurementempodera@gmail.com