GRM Audit of UPSNJP in 15 project cities

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRMS SELECTION) Federal Democratic Republic of Ethiopia The Ministry of Urban and Infrastructure Urban Food Security and Safety Net Office Urban Productive Safety Net and Job Project (UPSNJP) Grant No. D732-ET Assignment Title: Hiring a firm for GRM Audit of UPSNJP in Project cities Reference No. ET-MOUDI-572340-CS-CQS The Federal Democratic Republic of Ethiopia has received financing from the World Bank toward the cost of the Urban Productive Safety Net and Jobs Project (UPSNJP), and intends to apply part of the proceeds for consulting services.

The consulting services (“the Services”) aims to provide UPSNJP implementers, committees, and clients with a more accurate picture of how not only the KACs are functioning year-on-year but also to understand any linkages with the GoE’s wider system of grievances, such as the office of ombudsman, judiciary system, and public grievance hearing structures at woreda/kebele levels beyond the project structure. The objective of the assignment: The overall objective of the assessment is to is expected to identify and analyze functionality gaps in the GRM processes, and contributing factors for the identified gaps; and propose opportunities to strengthen the system and strategies to address the identified gaps.

The estimated implementation period for the assignment is 3 months. The detailed Terms of Reference (TOR) for the assignment can be requested from the below email address of “mesfinekbupsnjp2@gmail.com” The Urban Food Security and Safety Net Office under Ministry of Urban and Infrastructure now invite eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services.

The shortlisting criteria are core business and years in business, relevant experience, technical and managerial capability of the firm. The Qualifications and Experience of Key Experts shall not be included in the shortlisting criteria The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2016 revised November 2017 and August 2018 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

Consultants may associate with other firms to enhance their qualifications, but should indicate clearly whether the association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners in the joint venture shall be jointly and severally liable for the entire contract, if selected. A Consultant will be selected in accordance with the Consultant Qualification Selection (CQS) method set out in the Procurement Regulations.

Further information can be obtained at the address below during office hours 9:00AM to 5:00PM Addis Ababa time. Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) up to November 13, 2026 on or before 5:00 pm Addis Ababa time (afternoon). The Urban Food Security and Safety Net Office under Ministry of Urban and Infrastructure The address:-Attn: Ato Mesfin Ekubu Urban Productive Safety Net and Job Project Senior Procurement Specialist Email- mesfinekbupsnjp2@gmail.com And Ato Birhanu Teshome- Head, Urban Food Security and Safety Net Office Email- sbirhanu1@gmail.com Tel: +251 11 554 1260 In front of National Bank of Ethiopia, Ministry of Urban and Infrastructure, 5th floor, office Number 5-6, UPSNJP Procurement Section Country: - Addis Ababa, Ethiopia