Engagement of Data Management Officer for Gewel 2 FOR THE Social Cash Transfer (SCT) for 2 years

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9.0 DATA MANAGEMENT OFFICER X 01

Job Summary

The Data Management Officer will report to the System Administrator (ICT Specialist) of the Zambia Integrated Social Protection Information System (ZISPIS) and be responsible for managing SCT ICT Databases, most important to the ZISPIS to ensure that the SCT programme operates smoothly and efficiently, with accurate and secure data driving its success.

DUTIES AND RESPONSIBILITIES

• Coordinating closely with the Systems Administrator on SCT beneficiaries, field teams and other stakeholders

• Design and implement systems for collecting data from beneficiaries, field teams, and other stakeholders;

• Monitor data for accuracy, completeness, consistency, and reliability.

• Conduct regular data cleaning and validation processes to ensure high-quality data.

• Implement data quality assurance procedures to detect and correct errors.

• Develop, manage, and maintain databases to store and organize information related to beneficiaries, payments, and project outcomes.

• Ensure databases are updated regularly and securely backed up (on and off site).

• Maintain proper data architecture, allowing for efficient data querying and analysis;

• Implement and uphold policies for data security, ensuring compliance with relevant data protection laws and regulations (e.g., GDPR).

• Ensure confidential information is securely stored and access is restricted to authorized personnel only;

• Generate regular reports based on programme data to support decision-making and reporting to stakeholders.

• Analyze trends and patterns in the data to identify gaps, assess programme effectiveness, and provide recommendations.

• Prepare datasets and summaries for internal use, donor reports, and public communications.

• Conducting data analysis of data extracted from the ZISPIS as required by management to support decision making.

• Generating reports from ZISPIS to address the specific information needs of the PIU, other departments within the Ministry, and external stakeholders.

• Conducting continuous business analysis to tailor and customize the ZISPIS.

• Providing data support to ZISPIS integrated systems such as the1000 Days Nutrition MIS, Grievance Mechanism, M&E system and others;

• Train and support field staff and other stakeholders in data collection, entry, and management.

• Develop user manuals and training materials for effective data system use.

• Supporting the continuous development, management, and implementation of comprehensive data management plans within the PIU, in line with the goals of the ZISPIS and international data management standards.

• Developing training Programmes to continuously build capacity within the SCT districts, Provinces and HQ for effective data collection and management for ZISPIS.

• Providing technical support to district officers regarding the usage, management, and implementation of ZISPIS;

• Identify gaps in current data management systems and recommend improvements.

• Collaborate with software developers or IT specialists to customize or develop new data management tools for the SCT project.

• Supporting the overall management and operation of the ZISPIS, including deployment to all districts and integration with other systems and technologies.

• Supporting the enhancement of ZISPIS functionality to meet the evolving needs of the Ministry and the SCT programme;

• Work closely with project management, field teams, and other technical units to ensure seamless data flow and integration.

• Liaise with external stakeholders, such as government agencies or donors, regarding data sharing and reporting requirements.

• Fostering communication and collaboration between the PIU, Social Welfare, and Planning Departments to ensure ZISPIS access to necessary ICT resources and infrastructure;

• Provide support to the Monitoring and Evaluation team by supplying data for indicators and outcome tracking.

• Assist in the design of M&E frameworks to track progress toward project goals;

• Ensure that all data management processes comply with project guidelines, donor requirements, and legal frameworks.

• Document data management procedures, protocols, and updates to ensure continuity and transparency.

• Supporting the ZISPIS Systems Administrator with integration of ZISPIS with multiple Payment Service Providers (PSPs) and future integrations with various systems as per the Ministry's digital strategy.

TASKS AND ACADEMIC QUALIFICATION

• Full Grade 12 Certificate or Equivalent

• A Bachelor's degree in Computer Science, Computer Engineering, Statistics, Or Business Administration.

• Certification in Data Management, Data Analysis or any related field is desirable.

• Familiarity with modern database and information system technologies.

• Proficiency in MS Office (Excel, Access, Word, etc.).

• An analytical mindset with problem-solving skills.

• Knowledge of data management principles, data governance, and data quality operations.

• Proficiency in data analysis and report generation.

• Experience in developing and implementing data management plans.

• Excellent data management and analytical skills.

• Strong communication and collaboration skills.

• Ability to manage competing priorities effectively.

• Knowledge of relevant data protection and security legislation.

Duration and Location

• The assignment is expected to last for an initial period of two years, with the possibility of renewal based on performance and project needs.

• The Data Management Officer will be based at the Ministry of Community Development and Social Services Headquarters in Lusaka, with occasional travel to Provincial and District Offices.

Performance Evaluation

Annual performance evaluations will be conducted at the end of each year using established key performance indicators (KPIs) based on targets as set out in the AWPB, Project document and Individual work plans. The consultant will be expected to meet the performance standards as agreed. Failure to meet these standards may result in performance improvement plans or other disciplinary actions.

Reporting

The Data Management Officer will report directly to the Information and Communication Technology Specialist.

Procurement/Hiring method

The Consultant will be hired and contracted as per the “Individual Consultant (IC)” Selection method of World Bank Procurement Regulation (PR), September 2023.

Further information can be obtained at the address below during office hours (i.e. 09:00 to 1700 hours).

The Permanent Secretary,

Ministry of Community Development and Social Services

Private Bag W252

Community House

Lusaka.

Expressions of interest must be delivered in a written form (hard copy) / E-mail to the address below by 17:00 hours on 22nd November, 2024.