Request for Proposal for Customer Insights Platform Provisioning — Tender Office

Original title: RFP 04/2026 - THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF CUSTOMER INSIGHTS PLATFORM (INCLUDING CUSTOMER EXPERIENCE AND RESEARCH COMPONENTS) FOR A PERIOD OF THREE (3) YEARS.

Deadline

July 6, 2026

Closed

Published on June 12, 2026 at 12:00 AMModified on June 13, 2026 at 01:17 AM

Key information

Type: Consulting & Studies
Location: South Africa
Deadline: July 6, 2026 at 11:00 AMClosed
Estimated Value: Not disclosed
Language of Notice: English

What is this tender about?

Request for Proposal for Customer Insights Platform Provisioning — Tender Office is a consulting & studies procurement opportunity published by South African Revenue Service in South Africa on June 12, 2026. Submissions closed on July 6, 2026. 1 official document is attached below.

RFP 04/2026 - THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF CUSTOMER INSIGHTS PLATFORM (INCLUDING CUSTOMER EXPERIENCE AND RESEARCH COMPONENTS) FOR A PERIOD OF THREE (3) YEARS. Special Conditions:

BRIEFING SESSION DETAILS: MICROSOFT TEAMS MEETING ID NUMBER: 361 945 385 227 687 PASSCODE/PASSWORD: s5md9F8d Contact:

Name: Tender Office

Email: tenderoffice@sars.gov.za

Tel: 012-422-4078

What are the key dates?

Publication
June 12, 2026
Bid Submission Deadline
July 6, 2026
Evaluation & Award
Pending
Contract Signature
Pending

Procuring Entity

Name: South African Revenue Service

Which documents are available?

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Bidding Document