Quality of Care Consultancy — Health Systems Strengthening for Human Capital Development Project in Eswatini

Original title: Quality of Care Consultancy

Deadline

November 25, 2021

Closed

Published on November 8, 2021 at 12:00 AMModified on June 12, 2026 at 02:39 PM

Key information

Type: Health
Location: Eswatini
Deadline: November 25, 2021 at 12:00 AMClosed
Estimated Value: Not disclosed
Language of Notice: English

What is this tender about?

Quality of Care Consultancy — Health Systems Strengthening for Human Capital Development Project in Eswatini is a health procurement opportunity published by Ministry of Health in Eswatini on November 8, 2021. Submissions closed on November 25, 2021. 1 official document is attached below.

Develop the Eswatini QoC Standards, and
Develop a guide for the implementation of the QoC standards.• Scope of Service: For the execution of this task, the consultancy firm should: (a) meet with quality management stakeholders that will include senior MOH staff and stakeholders who are involved in quality management for provision of technical reviews and guidance in understanding QoC; and (b) define quality management systems and guide for implementation of the QoC standards. The consultant shall perform the duties according to the specific duties outlined below. • Qualifications: The MOH is seeking for technical experts with the stated minimum qualifications, expertise and experience. 5.1 Qualifications of Consultancy Firm: • The consultancy firm should be registered or incorporated in, and employing individuals and personnel who are nationals of, World Bank member countries subject to their eligibility as stipulated in the “World Bank Procurement Regulations for IPF Bank Borrowers, July 2016 revised November 2017 and August 2018”. • The consultancy firm shall ensure adequate staffing resources are available to complete the work and shall not engage in any assignment that may place them in the position of not being able to carry out the specific services described in these TORs. • The consultancy firm bidding for the assignment should has the necessary key staff required to carry out the services and have the financial and technical resources required to undertake the assignment. • The consultancy firm should be able to demonstrate at least eight (8) years of experience in providing similar services and of at least three (3) similar assignments successfully performed in the last five (5) years. 5.2 Key Staff: The consultancy firm should provide the following key staff together with any additional staff necessary to complete the work defined under the TORs. Key staff should have the qualifications and experience as set out below: 5.2.1 Team Leader: Master’s Degree in Quality Management System or in Strategic Leadership and Management from a recognized University. At least ten years of relevant experience. An experience of designing/implementing QoC management system for delivery of high-quality services in the health sector is required; such experience in Africa is an added advantage. 5.2.2 Health Expert: Master’s Degree in Health Science/ Quality Management or other relevant degree, from a recognized University. Should also have post graduate qualification in or proven experience of managing Quality Management System, ISO 9001 requirements implementation and ISO Internal and external auditing. The expert should also have excellent understanding of health system and ten years of relevant work experience. 5.2.3 IT expert: Degree in IT. The expert must be able to demonstrate at least eight (8) years of experience in providing similar services and of at least three (3) similar assignments successfully performed in the last five (5) years. He/She will develop or refine a comprehensive electronic QoC system for Eswatini. All key staff should have/be, • Knowledge of Microsoft office package;
Good analytical skills;
Good presentation and report writing skills in English;
Good leadership judgment and decision-making skills,
Proactive, good communicator with integrity. • IT skills • Duration of the assignment, The duration of the assignment shall be ten (10) months. • Reporting requirements, The consultancy firm will work directly with the MOH Quality Management Programme and report to Programme manager and the Project Coordinator. • Station, Mbabane, with field visits as required. The MOH now invites interested, qualified firms to indicate their interest in providing technical support and services under this consultancy. Selection shall be on the basis of examination and comparison of the qualifications and experience of the firm and proposed individuals as evidenced by their submission. The selection in this process is following Quality Cost Based Selection (QCBS) where by the selected firms shall be sent Request for Proposals to respond to. APLICATIONS: Submit a detailed expression of interest that should include the required details above. Those firms that had previously submitted need not resubmit. Terms of Reference to this consultancy are available on request. Applications should be addressed to: The Principal Secretary, Ministry of Health; 2nd Floor Ministry of Justice Building, Mbabane. Postal address: The Principal Secretary, Ministry of Health P.O. Box 5; Mbabane, Eswatini. Electronic applications should be sent to Project Coordinator; shongwelu@gmail.com copy to sncedile@gmail.com and thobiledlamini.1@gmail.com no later than 11.00 hours on 25th November, 2021. All applications will be acknowledged but only shortlisted firms will be contacted. Contacts: (00268) 24045514; (0

What are the key dates?

Publication
November 8, 2021
Bid Submission Deadline
November 25, 2021
Evaluation & Award
Pending
Contract Signature
Pending

Procuring Entity

Name: Ministry of Health
Country: Eswatini
Contact person: Lungile Shongwe
Phone: Create a free account to view

Which documents are available?

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Tender Details
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