Service Delivery Evaluation Consultancy

Terms of Reference for Service Delivery

Evaluation Consultancy

The Government of Swaziland (GoS)

received a loan of 26.9 million U.S. Dollars from the World Bank to finance the

implementation of the Swaziland Local Government Project (SLGP). To this loan

amount, the GoS is contributing USD 4million to support project management

activities. The SLGP became effective on

the 12th March2012 and is comprised of the following components:

• Component 1 (Tinkhundla

Infrastructure and Capacity Building Support)

which consists of two sub-components: Component 1(a) provides performance-based

funding for small-scale infrastructure within selected Tinkhundla local

governments; Component 1(b) provides capacity-building support to Tinkhundla

government structures.

• Component 2 (Urban

Infrastructure Grants and Capacity Building Support) which consists of Component 2(a): performance-based infrastructure

grants to finance capital investments in local roads, and Component 2(b):

capacity building support to urban local governments to provide and sustain

local services.

• Component 3 (Project

Management and Technical Assistance) supports

establishment and operational costs of the Project Support Team (PST)

responsible for coordinating project implementation, strengthening the capacity

of urban local governments and Tinkhundla in overall local government

management and systems, strengthening the financial capacity of urbanlocal

governments through the delivery of advisory services, carrying-out performance

assessments and related reviews, and strengthening the local government

monitoring systems of the Ministry of Housing and Urban Development and the

Ministry of Tinkhundla Administration and Development.

The Projectdevelopment objective is to

assist the Government of Swaziland develop institutionally strengthened rural

local governments (Tinkhundla) and urban local governments.

Lead implementation of the project is the

responsibility of Ministry of Housing and Urban Development (MHUD), which

oversees the project through the Project Support Team (PST). General oversight of the project is provided

by a Project Steering Committee (PSC).

The PST comprises six officers, led by the Project Coordinator who is

responsible for Component 2. The Deputy

Project Coordinator is responsible for management of Component 1, while a

Technical Assistance Coordinator is responsible for Component 3. A Procurement

Specialist, Project Financial Management Officer, and Environmental and Social

Safeguards Officer complete the team.

Implementation of sub-component 1(a)

grant-funded sub-projects is led by the Microprojects Programme on behalf of

participating Tinkhundla, while implementation of local road works financed by

the performance-based incentive grants under sub-component 2(a) is the

responsibility of the Urban Local Governments (ULGs). Capacity Building Support

to the local Governments is respectively provided through two four-person

Mobile Capacity Building Teams contracted under components 1b and 2b of the

project.

The objective of the assignment is to determine the

extent to which infrastructure assets have been created under the project by

examining the technical quality and quantity of public goods financedby the

project, the cost effectiveness of investments, safeguards issues,

participation in the planning and budgeting process, and disclosure of

information to the public.

The consultant will be required to,

through the process of research and analysis, consultation and application of

their own expertise will be required to determine the

extent to which infrastructure assets have been created under the project by

examining the technical quality and quantity of public goods financedby the

project, the cost effectiveness of investments, safeguards issues,

participation in the planning and budgeting process, and disclosure of

information to the public. The findings should be presented in a report to be

presented to stakeholders and to be used to guide decision making during the

medium term review for the project.

The assignment is expected to be

undertaken in the following stages:

Upon appointment,

the consultant is expected to prepare an inception report defining the approach and methodology to be used in

undertaking the assignment as well as present the schedule of activities. This

report would be discussed with stakeholders in a workshop arrangement.

The consultant is also expected to consult widely with project

stakeholders in conducting the assessments and

documenting the findings. The following is an indicative list of stakeholders

to be consulted but it's not exhaustive: